Storage Bexley Accessibility Statement
Storage Bexley is committed to providing an accessible and inclusive experience for all customers, including disabled people, older people, and those using assistive technologies. This accessibility statement explains how we work to make our website and services usable for as many people as possible and what to do if you need any adjustments when using our storage facilities in the Bexley area.
Our Accessibility Commitment
We aim to follow the Web Content Accessibility Guidelines, version 2.1, at AA level. These guidelines are recognised as the international standard for creating accessible and user friendly websites. By working towards WCAG 2.1 AA compliance, we intend to provide a consistent experience across different devices, browsers, and assistive technologies.
Accessibility is an ongoing process. We review our website and our in person services at Storage Bexley regularly and make improvements where issues are identified or where customers tell us that changes would make our services easier to use.
Using Our Website with Assistive Technologies
The Storage Bexley website is designed to be compatible with common screen readers and other assistive tools. We use clear heading structures so that screen reader users can move quickly around pages and understand the layout of the content. Images that convey meaning are given text alternatives so that key information is not lost.
Where possible, content is written in plain language and broken into short sections, making it easier to understand for people with cognitive or learning disabilities, people who are new to English, and anyone who prefers clear, simple explanations about storage options in the Bexley area.
Keyboard Navigation and Interaction
The website is built so that most features can be used without a mouse. You should be able to move through navigation menus, forms, and buttons using only a keyboard. Focus indicators are provided so you can see which element is currently selected when you tab through the page.
We work to ensure that key actions, such as requesting a quote, checking storage unit information, or reading about our Bexley storage services, can be completed by keyboard alone. If you find any part of the website that is difficult to reach or operate with a keyboard, you can contact us to tell us about the problem.
Content Layout, Colour and Text
We aim for sufficient colour contrast between text and background to help people with low vision or colour vision deficiencies. Text sizing is designed to work with browser zoom so that you can make text larger without losing content or functionality.
Layouts are responsive, meaning that pages should reflow to fit different screen sizes. This is intended to support people who zoom in significantly, use smaller screens, or prefer to access Storage Bexley information on mobile devices.
Accessibility of Our Storage Services in Bexley
Our commitment to accessibility also extends to our in person services. If you have specific access needs when visiting our Bexley storage facilities, please contact us in advance so that we can discuss suitable arrangements. This might include step free access routes, assistance with documents, or extra time for visits and check in procedures.
We aim to ensure that information about unit sizes, pricing, and terms is available in formats and language that are as accessible and clear as possible.
Feedback and Accessibility Requests
We welcome feedback about the accessibility of Storage Bexley, both online and at our physical locations. Your comments help us identify priorities for improvement and understand the barriers users face.
If you experience difficulty using our website, encounter an accessibility problem, or need information about Storage Bexley in a different format, you can contact us by using the contact form on our website or by writing to our customer service team at our Bexley address. Please include details about the page or service you were using and the type of help you need, such as a different format or an alternative way to complete a task.
Ongoing Improvements
We review this accessibility statement regularly and update it as we make changes to our website, systems, and onsite services. Our goal is to continuously improve the accessibility of Storage Bexley so that everyone can store their belongings with confidence and independence.
Thank you for helping us maintain an accessible Storage Bexley experience for all customers.




